Learning and Assessment Kit-ICTSAS502 Establish and maintain client user liaison CRICOS Policies and Procedures ethics and privacy policies in

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK529 Install and manage complex ICT networks ICTNWK536 Plan

Core units BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBLDR523 Lead and manage effective workplace relationships BSBOPS502 Manage business operational plans BSBPEF502 Develop and use emotional intelligence BSBTWK502 Manage team effectiveness Elective units BSBCMM412 Lead difficult conversations BSBCRT512 Originate and develop concepts BSBFIN501 Manage budgets and financial plans BSBLDR522 Manage people performance BSBOPS504 Manage business risk BSBPEF501 Manage personal and professional development If you require RPL Kits with comprehensive benchmarking

The mapping document maps the assessment resources to the training package requirements

BSBXCS302 Identify and report online security threats

ethics and privacy in an ICT environment ICTNWK401 Install and manage a server ICTNWK403 Manage network and data integrity ICTNWK404 Install

Learning and Assessment Kit-ICTSAS502 Establish and maintain client user liaison CRICOS Policies and Procedures ethics and privacy policies inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to