SCORM Compliant Package-ICTDMT501 Incorporate and edit digital video SHB Core units BSBOPS201 Work effectively

Core units BSBOPS201 Work effectively in business environments BSBOPS304 Deliver and monitor a service to customers BSBWHS211 Contribute to the health and safety of self and others BSBWHS332X Apply infection prevention and control procedures to own work activities CPPCLO3100 Maintain cleaning storage areas

Units of competency AHCNRM301 Establish an Australian native stingless bee colony If you require RPL Kits with comprehensive benchmarking

Core units BSBPMG409 Apply project scope management techniques BSBPMG410 Apply project time management techniques BSBPMG411 Apply project quality management techniques Elective units BSBPMG412 Apply project cost management techniques BSBPMG414 Apply project information management and communications techniques BSBPMG415 Apply project risk management techniques BSBADM405 Organise meetings BSBWHS401 Implement and monitor WHS policies

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-ICTDMT501 Incorporate and edit digital video SHB Core units BSBOPS201 Work effectively* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.