Learner Resources-BSBITU404 Produce complex desktop published documents PMA aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our learner resources include: Learner Guide

Core units BSBWOR203 Work effectively with others SITHIND002 Source and use information on the hospitality industry SITHIND003 Use hospitality skills effectively SITXCCS011 Interact with customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC003 Prepare and present sandwiches Group B SITHCCC006 Prepare appetisers and salads Group B SITHFAB002 Provide responsible service of alcohol Group B SITXFSA002 Participate in safe food handling practices Group B SITXINV002 Maintain the quality of perishable items Group B Additional Electives HLTAID003 Provide first aid Group B SITHKOP001 Clean kitchen premises and equipment Group B BSBSUS201 Participate in environmentally sustainable work practices Group B

Units of competency BSBINN601 Lead and manage organisational change CHCMGT001 Develop

Core Units AHCBUS610 Manage agribusiness risk Elective Units AHCBIO401 Plan and implement a biosecurity program AHCBUS511 Manage enterprise staff requirements AHCBUS609 Develop and review an enterprise strategic plan AHCBUS613 Manage human resources AHCMER502 Develop a sales strategy for rural products BSBLDR602 Provide leadership across the organisation BSBSTR501

Learner Resources-BSBITU404 Produce complex desktop published documents PMA aggressive or abusive customers *Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all