SCORM Compliant Package-BSBINN502 Build and sustain an innovative work environment RII Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and prepare instruments

Units of competency HLTAHA005 Support the delivery and monitoring of physiotherapy programs for mobility HLTAHA003 Deliver and monitor a client-specific physiotherapy program If you require RPL Kits with comprehensive benchmarking

Units of competency FNSSUP412 Determine impact of social security entitlements on retirement income FNSSUP410 Establish and administer retirement income streams FNSSUP414 Develop and apply knowledge of aged care FNSSUP409 Provide specialist retirement income stream information to clients FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients FNSSUP411 Terminate retirement income streams * We can develop additional elective units that are not listed on request (Please contact us for further information)

and marking keys for consistent evaluation

SCORM Compliant Package-BSBINN502 Build and sustain an innovative work environment RII Units of competency BSBOPS404 Implement* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.